Operations Officer - Onboarding and Administration

at  Swissquote Bank Europe

Company Description
Building the bank of tomorrow takes more than skills.
It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.
We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms.
Our +1000 employees work in a flexible way, without dress code and in multicultural teams.
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment.
We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.
Are you all in? Don’t be shy, apply!
Job Description
We are looking for a new team member to temporarily join our Operations team to support the onboarding of new clients and maintenance of our growing client base.
The successful applicant must be able to accurately follow procedures and checklists to complete onboarding of new clients and updates to accounts. A previous experience in CDD, EDD and AML is an advantage, preferably in onboarding of complex client relationships.

Responsibilities:

• Handle amendments to existing accounts,
• Perform quality assurance (4 eyes checks) on processed applications and amendments,
• Provide additional support to other areas of the team where required.

QUALIFICATIONS

• Able to work in an English speaking environment. Any other language is an advantage,
• Strong accuracy and attention to detail,
• Critical analytical approach to problem solving,
• Organisational and planning skills,
• Self-motivation and positive contribution to improving the working environment,
• Flexible approach to work routines and schedules,
• Strong written and verbal communication,
• Strong team working skills.
  Additional Information
  SQ

• Handle amendments to existing accounts,
• Perform quality assurance (4 eyes checks) on processed applications and amendments,
• Provide additional support to other areas of the team where required