Operations Rep Data Entry Remediation

at  Purolator

DESCRIPTION

The Rep Data Entry Operation Remediation is responsible for remediation, preparation, and clearing of items routed to specific sort workstations by including missing shipping information to the item and in the system to allow for accurate routing and billing within the sortation system.

EXPERIENCE

• Entry-level position which could be a new role for a recent high school graduate (or someone in the final year of high school)
• Minimum 30 words per minute typing speed- typing test will be conducted

• Conduct a visual review of items routed via the sortation system to assess missing information and determine the resolution
• Respond to requests from customers to ascertain which product/service or information is required
• Scan barcodes, reprint and/or over-label as needed for resolution
• Data entry of destination and shipment information to ensure packages are correctly routed (US/ International Shipments)
• Prepare and ensure paperwork is completed as appropriate for the package
• Escalate unresolved issues of missing information to Customer Shipment Resolution (CSR)
• Use or maintain organization assets (e.g., machinery, equipment, vehicles, computers) in accordance with established guidelines.
• Work with multiple software applications and programs simultaneously to troubleshoot and add the missing information