OPERATIONS & SERVICE COORDINATOR - INTERNATIONAL

at  Dimension Sport

OPERATIONS & SERVICE COORDINATOR - INTERNATIONAL

Dimension Sport is an innovative leader in the development and B2B sales of specialized Sports and recreation equipment.
Based in Victoria, BC, our team operates a full cycle process of conceptualization and design, through to production, sales, and aftersales service. We are searching for an Operations & Service Coordinator to assist in the management of our international markets.
The successful candidate can expect to become an integral part of the team with the potential to contribute in a number of areas across the business depending on skill set and initiative.
As Operations & Service Coordinator, the role will include, but is not limited to the following:

Key Duties

• Manage and support existing B2B clients and suppliers via email, phone, and in person contact
• Process and coordinate orders, logistics, and service requests
• Oversee and improve operational systems in various international markets
• Assist in end user aftersales service

Secondary Duties

• Identifying new and existing market potential through investigation and industry research
• Accomplish strategies by planning, developing, and implementing promotion and marketing programs
• Develop and maintain online media and marketing content

Key Competencies

• Customer service, sales and marketing experience
• Ability to listen, interpret and reciprocate for effective communication across different parties
• Experience with MS Office and email programs
• Experience with Quickbooks or other similar accounting software
• Personal initiative and ability to work autonomously
• Intuition and adaptability to a diverse working environment
• General sporting knowledge and experience considered an asset

This is a fantastic opportunity to join an international organization. Your high attention to detail, communication skills and work ethic will be a valued part of the company and your wage will be in line with your relevant experience and ability.
All applications are received in strict confidence and all applicants with suitable experience and ability will be contacted.
Job Types: Full-time, Permanent
Pay: $46,700.00-$74,300.00 per year

Schedule:

• 8 hour shift

Work Location: In perso

Key Duties

• Manage and support existing B2B clients and suppliers via email, phone, and in person contact
• Process and coordinate orders, logistics, and service requests
• Oversee and improve operational systems in various international markets
• Assist in end user aftersales servic

Secondary Duties

• Identifying new and existing market potential through investigation and industry research
• Accomplish strategies by planning, developing, and implementing promotion and marketing programs
• Develop and maintain online media and marketing conten