Operations & Services Associate

at  PRECIX PRIVATE LIMITED

OVERVIEW:

PreciX Pte Ltd is a Medtech company founded in 2016 by two Singaporean doctors. Our mission is to help humans move better, by offering innovative solutions for the assessment, diagnosis and treatment of musculoskeletal disorders.
To this end, we have created a wearable system, GATOR. GATOR is a movement analytics platform powered by advanced wearable sensors and software. True bone biomechanical measurements from dynamic movement are analyzed, providing actionable insights that inform the assessment, diagnosis and treatment of musculoskeletal problems.

REQUIREMENTS:

• Understanding of basic human biomechanics and medical products/ devices.
• Good verbal and written communication skills are a must.
• An appreciation of working closely with multiple stakeholders and departments.

• Responsible for supporting the daily operation of system.
• Work with all stakeholders to meet operation requirements.
• Suort and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks.
• Assist in investigation of user reported issues.
• Provide support for mission critical systems including follow up / corrective actions for production issues and defects.
• Maintain service operations documentation, guides, specifications and interfaces between legacy and new sysems/data products.
• Create/Update Standard Operating Procedures (SOP) to improve work efficiency.
• Analysing data, identifying trends, and developing actionable insights.
• Preparing reports and sharing with respective stakeholders.Support product development activities for clinical applications of wearable systems.