Operations Specialist: Sanlam Corporate Invest

at  Sanlam

WHO ARE WE?

Sanlam Corporate forms part of the Sanlam Group which offers retail and corporate life insurance, health and investment products in South Africa. Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100 years of expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members.
We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow. We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success by embracing diversity and growing our talent.

QUALIFICATION AND EXPERIENCE

• BCom Accounting Honours (Post graduate Business or investment qualification would be beneficial).
• CA (SA) required
• 1 – 3 year’s working experience, experience in working with retirement fund or investment administration exposure would be highly preferred
• Experience working with IFRS 17 is advantageous
• Strong commercial acumen.
• Proven experience in asset management and insurance.

KNOWLEDGE AND SKILLS

• Sound knowledge of retirement funds and/or investments.
• Working knowledge of operational processes.

WHAT WILL YOU DO?

The Operations Specialist is accountable to deliver on all operational functions and processes within Sanlam Corporate Investments, including investment operations, investment and annuity policy administration, compliance and risk management, expense management assisting product heads with coordinating legal engagements, reviewing and designing efficient and effective processes within the new business implementation and client onboarding and collaborating with other stakeholder such as the Governance team, Internal audit and other business units within Sanlam Corporate.
Sanlam Corporate Investments develops, implements and manages all investment and annuity products offered to institutional clients such as retirement funds, corporate or public sector entities. The investment product set covers Smooth Bonus products, single and multi-managed active portfolios, passive portfolios, liability driven investment strategies and tailored investment solutions.

KEY RESPONSIBILITIES

• Financial reporting – work closely with the finance department and Head of Operations and is accountable for accurate and timeous finance information on a monthly and quarterly basis to management.
• Compliance and Risk Management – works closely with the Risk, Legal Internal Audit, Governance and Compliance department to ensure best practice compliance monitoring and reporting, regulatory requirements and quality standards
• Support the Head of Operations with acting as an intermediary between the business and other Stakeholders on engagements such as Vendor management; Outsource agreements; Corporate Finance, Risk and Compliance matters; Investment Cluster Operations; Internal audit engagement and relationship; Facilities
• Facilitating information gathering for projects and requests from the Group Office.
• Operational Process -assist the Head of Operations with identifying gaps, designing and ensuring optimal operational processes and controls to ensure delivery in line with SLA’s
• Operations management – provide the operations area with support in terms of new business implementation, client policies, and investment operations
• Work closely with the Pensioner administration team on pensioner onboarding and monthly valuation
• Assist in the Budget preparation & monitoring process as well as managing the expenses process.
• Work with the Head of Operations on driving a culture of continuous improvement, innovation, and operational excellence throughout the business.
• Systems - evaluate existing processes, systems, and workflows to identify opportunities for improvement and optimization