Operations Supervisor

at  Gap Inc

ABOUT GAP INC.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.
This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.

ABOUT THE ROLE

In this role, you will be responsible for meeting the people, cost, and service metrics while utilizing the latest in technology and innovation while motivating and coaching employees. You will be Customer Curious as you support and improve the customer experience and satisfaction through key metrics related to merchandise, order throughput, accuracy, and customer satisfaction while ensuring people development is a top focus.

WHAT YOU’LL DO

• Drive accountability and standardized best practices and leverages support functions to optimize operational performance while meeting goals
• Ability to enhance our working together platform by driving a high performing team through engagement of our employees
• Establish and maintain effective partnerships within functional areas to maximize performance through peers and support functions
• Embrace continuous improvement through agility, process development and positive change to identify best solutions
• Act as employee advocate by adhering to open door policy, supporting policy and procedure and maintaining effective communication