Operations Support Analyst - Remote

at  Bairesdev

At BairesDev®, we’ve been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world’s Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you’re taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
About the Role:
We are looking for an Operations Support Analyst to join our team and offer customer and operations support of Workling, a B2B Job Board platform for US businesses to hire remote talent seamlessly and effortlessly. We are looking for an analyst with experience in normalizing, validation, and correcting data on web platforms.

What You’ll Do:

• Validate Job Postings, normalize sills, validate tests.
• Offer end-user support, monitor the system, respond to queries, resolve, and escalate issues.
• Do back-office tasks to make sure the platform is running as expected.
• Review feedback provided by users and serve as a link with the Development team.
• Analyze and design solutions that meet customer requirements.

You must have:

• 2+ years of experience in Data Entry roles.
• Detail oriented and deadline-driven.
• Practice knowledge of CRM.
• Methodic and able to follow processes.
• Experience in the Software industry (Desirable).
• Experience in the Job Boards industry (Desirable).
• Advanced English level.

How we make your work (and your life) easier:

• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred
• Hardware and software setup for you to work from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and national holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.

Join a global team where your unique talents can truly thrive

• Validate Job Postings, normalize sills, validate tests.
• Offer end-user support, monitor the system, respond to queries, resolve, and escalate issues.
• Do back-office tasks to make sure the platform is running as expected.
• Review feedback provided by users and serve as a link with the Development team.
• Analyze and design solutions that meet customer requirements