Operations Support Specialist

at  FSAStorecom

WHAT YOU’LL NEED:

• Bachelor’s degree in Business Administration, Information Systems or related field
• Minimum of 1+ year of related experience in sales support, or tech support
• Strong data entry and organizational skills with a keen attention to detail
• An aptitude to learn new skills and to grow professionally
• Proficient in MS Office and G-Suite
• Preferred experience with adservers, affiliate tracking or CRM software or similar platforms (e.g. DSP, Salesforce)
• Excellent interpersonal skills and the ability to collaborate effectively within a remote environment

ABOUT THE ROLE:

The Operations Support Specialist will be responsible for building/linking all B2B2C assets and managing resource repositories. This role will collaborate with the Sales Enablement and Sales teams to facilitate effective tracking off all assets designed to support partner growth.

SPECIFIC RESPONSIBILITIES:

• Utilize established naming conventions to construct and link all partner assets
• Assemble and link all B2B2C emails
• Collaborate with the Sales Enablement team to quality check all assets and confirm accuracy
• Upload and manage assets within the resource repositories, including updating assets in the Ad Server
• Develop comprehensive process documentation outlining the steps required for linking and maintaining B2B2C assets and emails
• Aid the Sales team on any inquires related to tracking links
• Provide assistance in managing our Project Management Board in Monday.com.