Operations Sustainability Reporting Quality Manager (FTC)

at  LSEG London Stock Exchange Group

Please note this is a fixed term contract position
About us:
LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.
LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.
Our people:
People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.
We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning over 60 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.
Job Description:

Quality Management

• Development of a Sustainability Reporting Quality Management framework across sustainability-related reporting and data capture tools encompassing the Corporate Services/Operations Division
• Methodology management – Policy and process document control and governance
• Oversight of workstream-defined data QA/QC processes and SME for process improvements
• Overseeing, coordination and implementation of data-related Quality Assurance processes and software systems

Data Capture and Collation

• Management and oversight of an existing data-capture system, providing operational and strategic management support – (Greenhouse gas reporting tool, CSRD capture tool, Property and Facilities quality tool, Utilities billing management tool)
• Proactive management and validation of sustainability data via a reporting schedule/tools.
• Central collation of wider sustainability related data for both in-year and year-end reporting.

Assurance Activities

• Responsible for carrying out periodic quality reviews and audits to validate and highlight improvements in data management and reporting process for key divisions throughout the function.

ISO Implementation and Management Oversight

• Support the development, roll out and ongoing supervision of relevant ISO accreditation as identified.
• Maintaining relevant data management standards and procedures to support and drive compliance with a range of reporting requirements (CSRD, annual Sustainability Report).

Quality reporting and dashboarding

• Periodic reporting of process data completeness/conformance and presentation of dashboards to demonstrate compliance and or risk with action tracking for improvement actions identified.
• Ensuring Quality performance is measured, monitored and communicated to all relevant partners to help identify and drive continual improvement in performance.

SME – Collaborator support

• Provide Quality Management technical advice through both written supporting guidance and in-person training
• Establish and maintain relationships with a wide range of collaborators and partners to ensure suitable and sufficient cooperation to deliver relevant policies, procedures, and governance requirements.
• Preparing, planning and delivering relevant training.
• Proactively supporting the Director of EHS in the development, promotion and delivery of relevant Management systems.
• Ensuring appropriate communication across a number of departments to maintain staff awareness and reinforcing a positive quality culture.
• Assisting with the collation of data for sustainability related reporting
• Active management and support to remove blockers from the ability to collect the required information.
• Any other H&S/Environmental/Quality duties as assigned.

Qualifications:

• Diploma level (or equivalent) qualification in Quality Management
• Relevant audit certification

Knowledge, Skills, and experience

Essential:

• Be able to work using own initiative and experience in working in an international multi-cultural environment
• Be capable of understanding and analysing sophisticated problems and will have a consistent track record of and implementing workable solutions
• Is a good communicator and able to build trust and generate close working relationships with both internal and external collaborators
• Demonstrable experience of:
• programme and vendor management
• developing, testing and maintaining management systems support to ISO standards
• energy or sustainability data management
• successful project management
• Has proficient organisational and interpersonal skills
• Be willing and able to travel to other LSEG locations if required

Ideally:

• Have a proven track record working in a corporate Quality role
• Have an awareness of risk management and supporting ISO standards
• Office and Data Centre experience

Professional recognition:

Ideally some or all of the following:

• Certified ISO 9001 management system Lead Auditor
• Certified ISO 45001/18001 Lead auditor
• Certified ISO 14001 Lead auditor
• Certified ISO 50001 Lead auditor
• Certified ISO 31000 Lead Auditor

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
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Please refer the Job description for details