Operations Teamlead - Berlin Center of Excellence (f/m/x)

at  Deutsche Bank

YOUR SKILLS AND EXPERIENCE

• University degree in economics, apprenticeship in banking or equivalent qualification
• General understanding of corporate cash management and private bank products as well as SEPA/domestic payment methods and instruments
• Several years of leadership experience in managing teams with client focus and ability to balance between DB interest and client’s interest
• Interpersonal, communication skills and a problem-solving mind-set combined with analytical skills
• Knowledge of Microsoft Office incl. Word, Excel and Power Point
• Strong communicative skills (verbal & writing) in German and English are mandatory

• Management of timely and accurate processing of investigation cases related to external/internal client requests which includes processing of payments.
• Liaise closely with global & regional Cash Management Operations, Implementation, Sales, Product Management and service teams in a dynamic international environment
• Manage staff on a daily basis, manage capacity allocation and distribute work, assign responsibilities and coordinate trainings
• Oversee compliance of the team with the banks control framework and role model an open Risk & Communication culture
• Undertake secondary responsibilities (e.g. in working groups, acting as Knowledge Owner, support change programs)