Operations Trainer – Social Media Content Analysis

at  Conectys

MAKE A DIFFERENCE ONLINE WITH CONECTYS!

We are proudly working with one of the biggest international social media platforms in the world to ensure that the online space is safe.
We are on the lookout for an enthusiastic trainer to join our dynamic team. This is a unique opportunity to play a pivotal role in educating and empowering our moderators, who are committed to our mission. As our trainer you will guide our team in mastering the project’s tools and honing the skills essential for an accurate and timely service. If you have a flair for teaching and a passion for the online space, come and help us keep it friendly and secure.

KEY RESPONSIBILITIES:

• Develop and deliver training sessions related to the project’s tools processes & procedures.
• Create training plans and materials according to individual and team needs.
• Carry out follow-up activities to complete the training & workshop programs and to assess the impact and effectiveness of the training.
• Promote the continued development of our teams.
• Analyse training needs and training effectiveness.
• Diligent tracking of training and administrative tasks.

WHAT WILL MAKE YOU SUCCEED IN THIS ROLE?

• A passion for developing talent.
• Professional proficiency in English, both written & spoken (C1).
• A knack for communication, building rapport and delivering training (previous experience will be valued).