Operations Training Delivery Partner

at  IAG Cargo

Looking for a challenge in one of the world’s largest airfreight logistics organisations?
At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.
We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike.

IT’S ALL ABOUT YOU

What you’ll bring to IAG Cargo:
We are most interested in your drive to succeed, your talent for communication with your ability to think both creatively and strategically. We are looking for people who take pride in doing things properly and getting the job done. People who are naturally curious minded about the world of logistics and air cargo business.
We are seeking individuals that have experience and an understanding of various training methods and approaches. You’ll need to be a true team player who recognises that getting the job done sometimes means that you need to support your colleagues in time critical projects. We’re looking for those who are collaborative and proactive to take initiative, challenge the status quo and drive change in our business.

SKILLS AND EXPERIENCE:

• Be willing to work in different locations and business functions, occasional duty travel and/or shift work may be required.
• Have the right to live and work full-time in the UK indefinitely.
• Be able to pass a Criminal Record Check.
• Have previous experience in an operational training role.
• Be able to identify, define, design and deliver face to face and/or virtual learning at an operational or functional level.

ABOUT THE ROLE

As an Operations Training Delivery Partner, you will be part of a global team responsible for all learning and development needs for your aligned business area which include the design and delivery of business area specific training together with maintaining the Quality Assurance and Continual Assessment of the training. Successful candidates will be solution focused, have a creative, hands-on-approach and a strong knowledge of our business.

WHAT YOU’LL DO

• Deliver engaging and interactive training to colleagues in accordance with the IAG Cargo core mandatory syllabus and the industry regulators, mandatory, regulatory and legislative curriculum to ensure compliance.
• Utilise a variety of instructional techniques and delivery methods to accommodate diverse and inclusive learning styles.
• Collaborate with internal/external stakeholders, regulatory bodies and Subject Matter Experts to ensure training content, records and/or certifications are accurate, accessible, up-to-date and aligned with appropriate governing legislation.
• Manage and interpret learning data for business areas, through our learning management system.
• Proactively support the business in managing training compliance through regular communication.
• Coach, support, advise and implement in all aspects of the projects cycle.
• Review and develop existing training interventions with a continuous improvement mindset them to make them effective and innovative, documenting changes in line with change control documentation.
• Support in the Mentoring and Coaching of others to ensure the highest level of standards and consistency are achieved throughout the group.
• Role model the company values and celebrate success within the team.
• Communicate achievements and develop a proactive and motivating mindset within the teams through regular performance discussions.
• Manage relationships with internal and external suppliers on all aspects of learning and development. This includes the regular assessment of training providers and costs effective alternative solutions, coordination of training, delivery, attendance, certifications, and reporting.