Ophthalmology Administrative Support

at  Stockport NHS Foundation Trust

The post holder will deliver audio typing support for clinic correspondence. Specifically, the main duties of the role will involve clinic and results letters typing using WinScribe and similar systems. The role is vital in ensuring patients are informed in a timely way, regarding their care pathways and requires good levels of concentration, proof reading skills and involves prolonged periods of typing for large periods of the day The postholder will need to be able to understand and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow. Ability to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.
The role will be linked to a system that supports departments and business groups to ensure typing is available to cover for shortages and peaks in demand across departments. Outputs will be measured using a set of performance measures to ensure consistency and high quality, timely service provision. Duties and responsibilities include assisting and implementing the interface and support required with the flow of patients through the system as required. The post holder will be expected to work flexibly across the Trust and health community where required to ensure the service has sufficient cover available to meet patient and service needs.
This will include both working in a variety of areas as required and being adaptable to use the skills required for a variety of services which could be delivered from a hub or centralised centre. Act as the link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a coordinated and efficient way. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require a Standard DBS check at a cost of £21.50.
This cost will be deducted from your first Trust salary In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13

Please refer the Job description for details