Ops Manager (Product Department) - French fluent

at  Paradox

️ OUR AMBITION IS TO MAKE SUCCESS THE ONLY POSSIBLE OUTCOME FOR OUR CLIENTS (WHATEVER SUCCESS MEANS FOR THEM), BY CRAFTING INNOVATIVE & CAPTIVATING BREAKTHROUGH EXPERIENCES.

In other words, we want to make personal growth as entertaining as watching Netflix.

How, you might be wondering?

• We travel the world and surround ourselves with top entrepreneurs (Richard Branson - Founder of Virgin, Marc Simoncini - Founder of Meeting, Fred Mazzella - Founder of BlablaCar), world athletes (Frederick Bousquet - World record in 50m free swimming, Frank Leboeuf - WorldCup Footballer), and artists (Gad Elmaleh - Comedian, Barry Osborne - Producer of Lord of the Rings and Matrix) ;
• We reverse engineer their strategies for achieving success and lean on the latest researches about neuroscience ;
• We deliver trainings & educational contents around Power Skills (critical thinking, productivity, leadership, public speaking, coaching, stress management, etc.), self-growth and performance, through a balanced set of e-learning programs, events and edutainment videos .

From one well-known Founder to a team of +50 people today (and counting!), this approach has paid off and enabled us to exceed 2 million followers on social networks, and to have thousands of people attending our online events and training courses.

YOUR MISSION IS TO MAKE OUR OPERATIONS TEAM SCALE OUR POWER-SKILLS AND COACHING TRAININGS THROUGH STRUCTURE, AUTOMATIONS, WORKFLOWS AND EXCELLENT EXECUTION.

You will join the Operations Team reporting to the VP Operations.
With Paradox, it’s the opportunity to work in an environment that is obsessed with automations and taking advantage of digital solutions!
To do so, here are your 4 main responsibilities :

2 - LEAD AND MANAGE OUR TEAM OF EXPERT TO DELIVER EXCEPTIONAL CUSTOMER EXPERIENCE TO OUR HEROES.

• Source, Hire and train our trainers and product experts, all passionate about human psychology to develop training, respecting Paradox methodology, pedagogy, and scientific expertise.
• Lead and manage our product experts and trainers dedicated to the development and delivery of our power-skills and coaching programs to ensure the best customer experience possible.
• Nurture and grow our pool of experts to maintain a strong level of engagement, expertise and excellence of delivery.

HOW TO APPLY

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That job description resonated with you?
Click on “Apply for this position” and fill out a short questionnaire (7 to 8 minutes) to tell us more about yourself and send us your CV!

ABOUT OUR HIRING PROCESS

Our recruitment process is tailored to do our best to avoid that you or us realize that we’re not a perfect fit in two or six months. It might seem long, but every step serves a purpose and will allow us to get to know you better as much as it’ll help you understand more where you’ll be stepping in.
We also want you to have time to ask all of your questions regarding your job description, the long-term vision of your team and the company, our values, with the relevant interlocutor in front of you.
The steps mentioned above can be rearranged depending on yours and the interviewer’s availability.

HOW TO NAIL YOUR PARADOX APPLICATION?

Tailor your CV & application to our specific job description and company. Attention to detail is important as an employee as it is as an applicant!
Complete the different steps of the application process in a timely manner, to ensure you don’t miss out on this opportunity!
Help us organize calls with your previous managers (or colleagues and/or clients depending on context and positions) at the end of the recruitment process.
Prepare your interviews and the questions you will ask at each step, depending on who’s conducting it.