Optical Dispenser/Assistant Manager - Bellocchio Eyewear

at  ProVision

Bellocchio Eyewear is a proudly independent, boutique optometry practice celebrating 21 years of providing professional, individualised eyecare. We combine bespoke eyewear with the latest in high-tech lenses to deliver tailored solutions for our loyal and appreciative patient base. Our vibrant, young team thrives in a dynamic environment, with support from a community rich in cafes, bespoke retailers, and just a stone’s throw from the South Melbourne Market and Melbourne CBD.

THE ROLE

We are seeking an experienced and passionate Optical Dispenser/Assistant Manager to join our dedicated team. While dispensing is the prime focus of this role, you will also provide support with reception and administrative tasks as required. This dual role requires technical dispensing expertise and the ability to lead and support a high-performing team. You’ll play a key role in ensuring our patients receive world-class service and customised eyecare solutions.

YOUR KEY RESPONSIBILITIES

• Deliver exceptional customer service and personalised eyewear solutions.
• Offer expert guidance on individualised spectacle lens designs and contact lens options.
• Provide customised multiple eyecare solutions to suit individual patient lifestyles.
• Support team development, promote a positive work environment, and contribute to the practice’s commercial success.
• Assist with reception and administrative duties, ensuring smooth daily operations.

To excel in this role, you will bring:

• Dispensing Expertise: Skilled in working with high-power prescriptions, prisms, and personalised lens designs.
• Professionalism: Well-presented, punctual, and committed to excellence.
• Commercial Edge: A results-driven approach to sales and service.
• People Skills: Emotional intelligence, effective communication, and a passion for patient care.
• Team Spirit: Initiative, a desire to learn, and the ability to support and lead colleagues.
• Flexibility: Willingness to assist with reception and administrative tasks as needed