Optical Receptionist / Pre-tester

at  FYidoctors

If you are committed to helping your patients look and feel their best and are looking for your next role, we’d love to hear from you. Come and join us at our Smitheres clinic as our newest Patient Services Specialist and help us make an impact on the lives of our patients every day.
When you join FYidoctors, you’ll see that this is more than just a job. We value our people and not only offer a comprehensive benefits package, but also the chance for you to grow personally and professionally. Check out our website and apply today!

WHY WE NEED YOU:

Our Smithers clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist.
You will play a critical role within FYidoctors by delivering world-class service to our patients. As our newest Patient Services Specialist you will be responsible for the retail and repair of eyewear products as well as follow-up care. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.
This position is a full-time, permanent position working up to 30-40 hours per week Monday to Friday.

• Warmly greeting patients as they enter our clinic
• Checking patients both in and out of the office
• Communicating with patients in person, by phone, and by email
• Billing the patient, their medical service provider and other third parties
• Administering pre-testing services
• Managing appointment bookings, prescription printouts and billing and payments
• Upholding excellent customer service standards using your charisma and problem-solving skills