Optometric Assistant/ Front Desk

at  Kensington Eye Health Centre

JOIN OUR DYNAMIC TEAM AS A FRONT DESK OPTOMETRIC ASSISTANT!

We’re thrilled to announce an exciting opportunity for a Front Desk Optometric Assistant at our thriving practice! If you’re passionate about delivering outstanding customer service, have experience in optical, medical, or retail settings, and enjoy making a meaningful impact on patients’ lives, we’d love to meet you.
What We Offer:
As a Front Desk Optometric Assistant, you’ll play a pivotal role in creating an exceptional experience for our patients. This is more than just a job—it’s a chance to grow within a supportive and collaborative team, where your skills are valued, and your ideas are heard. You’ll be at the heart of our patient care, making a real difference every day.
Key Responsibilities:
- Welcoming Atmosphere: Greet patients with warmth and professionalism, ensuring they feel comfortable and cared for from the moment they walk in.
- Efficient Patient Care: Handle patient check-ins and check-outs smoothly, manage appointment scheduling, and address phone inquiries with a friendly, helpful attitude.
- Insurance & Payments: Accurately verify insurance information, collect co-payments, and assist with billing inquiries.
- Record Keeping: Maintain precise electronic medical records to support quality patient care and efficient operations.
- Administrative Support: Provide crucial administrative assistance to our skilled medical staff, ensuring a seamless patient experience.
What We’re Looking For:
- Experience in a medical office, optical, or retail setting is preferred, with a passion for delivering top-notch service.
- Familiarity with medical terminology, patient care practices, and insurance billing is a bonus.
- Strong communication and multitasking skills in a fast-paced environment.
- Proficiency in Microsoft Excel and other office tools.
- Detail-oriented with the ability to connect with people from all walks of life, creating a positive and harmonious workplace.
- A creative, punctual, and enthusiastic team player eager to grow and develop professionally.
Why You Should Apply:
- Dynamic Work Environment: Every day offers new challenges and the chance to make a real impact on patient care.
- Growth Opportunities: We’re committed to your professional development and will support you in advancing your skills.
- Great Pay & Benefits: Competitive hourly wage with overtime pay, on-site parking, and a range of benefits.
- Work-Life Balance: Enjoy a full-time schedule with weekdays and weekends available. You’ll have 35-44 hours per week, with flexibility for overtime when needed.
If you’re ready to be part of a team that values your contributions and offers endless opportunities for growth, we want to hear from you!
Apply today to join our Kensington location and become an integral part of our exceptional team!
Job Type: Full-time
Pay: $17.00-$22.00 per hour
Expected hours: 35 – 50 per week

Additional pay:

• Overtime pay

Benefits:

• Company events
• On-site parking
• Store discount
• Vision care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Overtime
• Weekends as needed

Application question(s):

• Why do you want to work here?

Experience:

• Front desk: 3 years (required)
• Optometic assistant: 3 years (required)
• Customer service: 4 years (preferred)

Language:

• Fluent English (required)

Work Location: In person
Application deadline: 2025-02-2

Please refer the Job description for details