Oracle HCM Support Lead

at  Unilabs

Porto, Norte, Portugal -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate16 Dec, 2024Not Specified21 Sep, 20246 year(s) or aboveManagement Skills,Analytical Skills,Workflow,Information Technology,Cloud Security,Cloud Applications,Orc,Communication Skills,Leadership Skills,Key Performance IndicatorsNoNo
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Description:

Unilabs is seeking an Oracle HCM Support Lead to oversee and manage the support activities related to our Oracle HCM system. This role requires a strategic thinker with a deep understanding of HCM processes and a strong ability to lead a team.

Your key responsibilities and demonstrable experience will include:

  • Excellent knowledge of Oracle Cloud Human Capital Management Application functionality including Core HR, Absence Management, Talent Management Compensation and Performance Mgt) and Oracle Guided Learning.
  • Strong Functional expertise covering all Oracle SaaS Applications supporting technologies such as Workflow, HCM Export, HDL, APIs and Cloud Security
  • Strong functional knowledge of Oracle HCM Cloud Applications not currently implemented such as ORC, Learning Management etc., is also desirable
  • Ability to be hands-on, resolving Level 2 and Level 3 support tickets
  • Previous experience of regression testing Oracle Quarterly release upgrades
  • Strong Support Team and people management skills are essential, along with excellent communication and stakeholder management skills.
  • Produce Weekly Status Reporting including key performance indicators
  • Building and maintaining strong internal relationship with IT and HR communities along with external suppliers is essential.

REQUIREMENTS

  • Bachelor’s degree in Human Resources, Information Technology, or a related field.
  • A minimum of 6 years of experience in Oracle HCM support or similar roles.
  • In-depth knowledge of Oracle HCM modules and best practices.
  • Proven leadership skills, with experience managing a support team.
  • Excellent problem-solving abilities and analytical skills.
  • Strong communication skills, capable of engaging with stakeholders at all levels.
  • Experience with HCM data management and reporting tools is desired.
  • Oracle HCM certification is an advantage.

Responsibilities:

  • Excellent knowledge of Oracle Cloud Human Capital Management Application functionality including Core HR, Absence Management, Talent Management Compensation and Performance Mgt) and Oracle Guided Learning.
  • Strong Functional expertise covering all Oracle SaaS Applications supporting technologies such as Workflow, HCM Export, HDL, APIs and Cloud Security
  • Strong functional knowledge of Oracle HCM Cloud Applications not currently implemented such as ORC, Learning Management etc., is also desirable
  • Ability to be hands-on, resolving Level 2 and Level 3 support tickets
  • Previous experience of regression testing Oracle Quarterly release upgrades
  • Strong Support Team and people management skills are essential, along with excellent communication and stakeholder management skills.
  • Produce Weekly Status Reporting including key performance indicators
  • Building and maintaining strong internal relationship with IT and HR communities along with external suppliers is essential

REQUIREMENT SUMMARY

Min:6.0Max:11.0 year(s)

Information Technology/IT

IT Software - Other

IT

Graduate

Human resources information technology or a related field

Proficient

1

Porto, Portugal