Order Entry & Invoicing Associate

at  Demant

SCOPE

Reporting to the Data Entry & Invoicing Manager, the Order Entry and Invoicing Associate is responsible for maintaining the accuracy and integrity of orders in the Navision database through accurate order entry and invoicing of all products.
Onsite, Entry-Level

REQUIREMENTS

• A high school diploma or equivalent is required
• Minimum of 2+ years of data entry/invoicing experience
• Excellent typing skills are necessary (Minimum of 40 WPM)
• Must be detail oriented and have a solid background in record keeping procedures and maintaining organized documentation and/or filing systems
• Knowledge of Microsoft Office programs (Word processing and spreadsheet applications)
• Fluent with a Windows operating computer program

• Generate and invoice all ITE (In the Ear), BTE (Behind the Ear) hearing aid repair, remake, and service orders
• Input sales orders into the ERP system
• Regularly interact with Production and with Client Services, Audiology and Accounting over the telephone or via email regarding orders
• Responsible for accurate documentation of ITE, BTE, Accessories and Ear Molds and consignment aids
• Generate all invoices for both ITE, BTE hearing aids, Ear Molds and accessories using the ERP system
• Monitor and enter all orders from Email, Deskpro, and Web orders
• Update service card with any changes
• Responsible for accurate documentation, filing, and organization of necessary pa-perwork
• Ensure that all entries are accurately entered into the Navision databases
• Assist other associates as required to accommodate for changes in volume, workflow and/or staffing levels
• Perform other tasks as required by the Manager
• Meet and follow all Company and Departmental standards, policies and proce-dures regarding turnaround time, rushes, quality, and customer service
• Adhere to all Human Resources policies and procedures
• Conduct basic equipment maintenance as necessary