Order Entry Support Specialist (Cork, Ireland)

at  Red Hat Inc

The Red Hat Order To Invoice team in Europe, Middle East, and Africa (EMEA) is looking for an Order to Invoice Specialist to join us in Cork, Ireland. In this role, you’ll act as the final checkpoint for all sales orders ensuring that information is processed accurately. Come prepared to work in a fast-paced environment with culturally and geographically diverse colleagues and customers.

What will you do:

• Manage queue and review and book orders submitted by customers
• Complete bookings under deadline pressure
• Verify that invoices and orders are accurate
• Distribute invoices to customers
• Respond to queries from the sales team and customers relating to orders and invoices
• Meet individual objectives and contribute to the achievement of the team’s overall objectives
• Continuously look for ways to improve processes
• Complete other ad hoc duties as needed by management

What will you bring:

• 3+ years of experience in a similar role

• Knowledge of Oracle and

  Salesforce.com

• Excellent written and verbal English communication skills

• Bachelor’s degree or equivalent preferred
• Lean or Six Sigma certification
• Desire to work in a fast-paced environment
• Enthusiastic, adaptable, and flexible
• Ability to create solid working relationships with a diverse set of colleagues and customers

About Red Hat
Red Hat
is the world’s leading provider of enterprise
open source
software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We’re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.
Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
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. General inquiries, such as those regarding the status of a job application, will not receive a reply

• Manage queue and review and book orders submitted by customers
• Complete bookings under deadline pressure
• Verify that invoices and orders are accurate
• Distribute invoices to customers
• Respond to queries from the sales team and customers relating to orders and invoices
• Meet individual objectives and contribute to the achievement of the team’s overall objectives
• Continuously look for ways to improve processes
• Complete other ad hoc duties as needed by managemen