Order Fulfillment Administrator- 2 years

at  Emerson

The Order Fulfillment Administrator is responsible for processing intercompany orders with Cluj factory received from other Emerson Rosemount locations. This role involves maintaining an active, open, and transparent communication both internally and externally to ensure timely delivery of ordered products.
Are you eager to take your career to the next level? If yes, we encourage your application!

PREFERRED QUALIFICATIONS THAT SET YOU APART:

• Proficiency in PC skills, including MS Office.Knowledge and/or experience in using ERP systems is a plus.

IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE:

• Accurately enter and launch customer orders in the ERP system within the specified timeframe, following established procedures for managing a specific client portfolio.
• Generate and send order confirmations to clients.
• Properly manage data in the system to ensure the accuracy of performance indicator reporting.
• Ensure compliance with international trade agreements and delegation of authority for each order.
• Confirm order entries and regularly check for missing confirmations and delayed orders, expediting the process as needed.
• Record the delivery of orders to internal clients in the system.
• Maintain communication with our manufacturing plant to ensure that all ordered goods are delivered on time and in the correct quantity.
• Stay in contact with the sales team and provide updates on any delays or issues that arise.
• Provide specifications regarding documentation to the documentation department and ensure that the documentation is sent promptly and accurately.
• Periodically send reports on order status to the collaborating sales offices.
• Update the database and information regarding each order for which you are responsible.
• Clarify discrepancies related to client invoices.
• Create client addresses in the ERP system, as well as codes for purchased products.
• Manage requests received from internal clients for modifying or canceling orders.Actively seek ways to improve the current process and, if necessary, collaborate with other involved internal departments.
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  Who You Are: You understand business drivers and how strategies and tactics impact the market. You adapt your communication to fit the audience and the message, building partnerships across the organization to achieve shared objectives. You stay calm and efficient under pressure, even when faced with unclear situations.

FOR THIS ROLE, YOU WILL NEED:

• Advanced proficiency in English (written and spoken).
• An understanding of technical knowledge.
• A client-oriented mentality with a commitment to delivering high-quality service!
• Excellent communication and interpersonal skills.
• The ability to work both in teams and independently.
• Strong prioritization and time management skills.
• A readiness to work within virtual, remote teams.A proactive approach to continuous improvement of internal processes.