Order Fulfillment Specialist

at  Land OLakes

Order Fulfillment Specialist
At WinField United Canada, we’re all about getting our hands dirty. Combining local understanding and world-class expertise, we provide independent ag retailers and their customers with products and services designed to fit their specific needs. After all, no two seasons, regions, fields, or farmers are identical. And no one knows what an operation needs like those on the ground.
Currently we are hiring for a:

• Evaluate the available options to identify the most efficient and effective method for delivering customer orders, which are received from the customer service team, from our central warehousing partners to the customers’ locations.
• Negotiate with logistics providers outside normal suppliers for direct ship routes.
• Using Oracle Transportation Management (OTM), create delivery options and appropriate paperwork for warehouse and logistics partners.
• Responsible for discrepancy resolution with logistics payables paperwork through Medius.
• Responsible for communicating delivery instructions for all customer orders.
• In conjunction with Procurement Specialists, responsible for communicating and organizing product returns and recalls back into central warehouses.
• Collaborate with customer service team, and at times Account Managers, to understand specific requirements from customers on delivery instructions.
• Communicate details of pending shipments to allow timely feedback when engaging with customers