Order Management Analyst with German (f/m/d)

at  SIG Group

YOU BRING THESE SKILLS, EXPERIENCE & EDUCATION

• 1-3 years of job experience
• Fluency in English and German
• Working knowledge and use of office productivity tools (MS Office, Lotus Notes, etc.)
• Advanced knowledge of order administration and order planning (nice to have)
• Working knowledge of logistics and shipping (nice to have)
• Industry know-how (nice to have)
• Working knowledge of SAP SD (nice to have)

SIG COMPETENCIES

We are looking for people who are willing to consistently achieve results, even under tough circumstances, employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged, if you develop people to meet both their career goals and the organization’s goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization’s goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is ‘yes’, come and join us.

• Active management of customer orders or customer demand planning in SAP
• Planning of orders, check of plausibility and alignment with customer regarding the real demand (in regards of volume and timing)
• Reconcilement of confirmed orders in regards of production and delivery date and in case of discrepancies coordination and alignment of solution with customer and production planning. Run escalation process if no agreement can be found
• Date / order confirmation to customer, tracking and creation of order on hand lists
• Control of customer specifications for production
• Analysis of disposition-parameters per customer
• Coordination of order releases with dispatch
• Inventory and cylinder tracking, and if required discussion with the customer
• Interface for sales, quality, dispatch, SCM production planning