Job Title
Order Management Specialist
Job Description
As Order Management Specialist you will join Philips’ Supply Chain. Join our Order Management team that is responsible for managing orders for Health System products. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. Our customers are the most innovative hospitals around the world.

Your role:

• Managing the end-to-end sales order process (from contract intake to revenue), including: order intake, order changes, product information, handling complaints, and return processes.
• Processing orders activities with use of SAP and other supporting tools.
• Maintaining good communication with stakeholders (e.g. Account Managers, Project Managers and other departments within Philips).
• Providing excellent customer service for our customers.
• Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx).

You’re the right fit if:

• You have 2-3 years of experience in Supply Chain (especially Order Management), Logistics, or a similar area.
• You have a working knowledge of supply chain/order management.
• You have knowledge of SAP or another ERP system.
• You have a very good level of English (B2 or higher).
• You are customer-oriented person with good communication skills.
• You are an excellent problem solver with good organization skills.
• You are a team player with pro-active behavior

Additionally, it will be an advantage If:

• You have technical knowledge related to medical equipment.
• You have knowledge of Microsoft Office, specifically Excel.

Our benefits:

• Hybrid model of working
• Annual bonus based on performance achieved
• Private medical care with the option to extend it to family members
• Benefit System cards
• Discount for Philips’ products
• Wide variety of trainings & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about

our business

.

• Discover

our rich and exciting history

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• Learn more about

our purpose
.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion
here
.

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• Managing the end-to-end sales order process (from contract intake to revenue), including: order intake, order changes, product information, handling complaints, and return processes.
• Processing orders activities with use of SAP and other supporting tools.
• Maintaining good communication with stakeholders (e.g. Account Managers, Project Managers and other departments within Philips).
• Providing excellent customer service for our customers.
• Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx)