Order Manager- DESMI Dubai

at  DESMI AS

ABOUT DESMI

As a global leader established in 1834, DESMI has been at the forefront of delivering efficient and innovative pump solutions across multiple sectors. Our commitment to quality and customer service is reflected in our expansive global presence and diverse product range. Join us in our mission to provide world-class pump solutions and services.

JOIN OUR TEAM

DESMI Middle East is looking for a dedicated and detail-oriented Order Manager to oversee our order execution process. This role is crucial in ensuring customer satisfaction and efficient management of orders across various sectors, with a focus on pump technology.

Key Responsibilities:

• Manage and own the order process from confirmation to the start of the warranty period, focusing on low-complexity projects.
• Generate and handle proforma invoices and order confirmations.
• Prepare and distribute order-related documentation to customers.
• Address commercial and technical changes, including strategies for delay mitigation.
• Ensure timely submission of necessary documentation, such as certificates and instructions.
• Conduct internal training and education on order management processes.
• Assist in warranty and spare part sales efforts.

Qualifications:

• Basic technical knowledge of pump products, applicable across various sectors.
• Strong commercial understanding and ability to manage multiple orders effectively.
• Excellent command of English, both written and spoken.
• Cross-cultural understanding, outgoing personality, and a loyal mindset.
• Organized, detail-oriented, and capable of working under pressure.

Why Join Us:

• Be part of a growing, international team in a dynamic organization.
• Significant opportunities for personal and professional development.
• Play a crucial role in ensuring project success and customer satisfaction

• Manage and own the order process from confirmation to the start of the warranty period, focusing on low-complexity projects.
• Generate and handle proforma invoices and order confirmations.
• Prepare and distribute order-related documentation to customers.
• Address commercial and technical changes, including strategies for delay mitigation.
• Ensure timely submission of necessary documentation, such as certificates and instructions.
• Conduct internal training and education on order management processes.
• Assist in warranty and spare part sales efforts