Job Description:
We are looking for an Order Processing Specialist to manage incoming orders efficiently. The role involves organizing and overseeing processing operations for all customer orders, including international ones. Responsibilities include catalog number verification, pricing, handling large order requirements, change orders, expediting, credit limit management, and ensuring promise dates are met.
The role involves updating crucial order data, including the 2nd promised date, quantity, large order requirements, expediting, change order, and more. Managing the processing operations of incoming orders in close collaboration with the front office, ensuring seamless coordination and efficiency.

QUALIFICATIONS:

• Fluent English (oral and written)
• 3-5 years relevant experience in Business order administration & customer service work focuses on optimizing and monitoring processes related to customer order processing, shipping and returns.
• Logistics and Procurement background.
• SAP experience
  About Our Company:

LOOKING TO MAKE AN IMPACT WITH YOUR CAREER?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries

1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

• Responsible for customer satisfaction in term of service (OTDC , BOL , NOR, AC2)
• To understand logistics, customs compliance requirements (SPOC of export control, etc.), priorities and expectations per customer segment
• Ensure information flow : Lead times, delays, availability stock, blockage at SO / Material level, any other request in logistics - ensure and respect SLA (Supplier Logistic Agreement)
• Manage customer issue escalation in collaboration with other departments (suppliers/plants) to minimize customer impact
• Proactively communicate to Front Offices in case of any foreseen delivery performance issues (provide visibility about main performance KPIs )
• Constantly seek for performance and logistics solution improvements to increase customer satisfaction and team efficiency
• Actively promote customer centricity, empower and coach a customer focused team.
• Animation of SIM rules and cycles event of the department & site
• Be responsible for people management including goal setting, performance management, competency development, recognition, engagement, well being
• For Adaptation center :Monitor local adaptation performance as a special care unit (separate reporting for adaptation sector)
• Is in charge of MPP (Master Production Plan) animation
  Qualifications: