Order Processing Team Leader
at NWH Group
NUT, England, United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 22 Dec, 2024 | GBP 275000 Annual | 25 Sep, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Job Title: Order Processing Team Leader
Location: Newcastle
Salary: £27.5k per annum
Are you a customer service champion with a knack for leadership? We’re on the lookout for an enthusiastic Order Processing Team Leader to join our Newcastle team at The NWH Group. If you’re passionate about delivering top-notch customer service and leading a dynamic team, this role is for you!
Responsibilities:
- Lead, coach, and develop our customer service teams, ensuring they consistently deliver outstanding service.
- Proactively manage customer queries, identify improvements, and take ownership of issues.
- Build strong relationships with internal and external customers.
- Monitor and report on KPIs, ensuring smooth service operations.
- Collaborate closely with finance, account management, and collections teams to ensure seamless service.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Newcastle upon Tyne, United Kingdom
