Order to Cash Back Office Manager

at  Signify

ABOUT SIGNIFY

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we’re breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.

This is an exciting job opportunity for you to light the way as a the manager of our Order to Cash Back Office for Genlyte based in Panama.

This is a multi-function team that will span:

• Order management support including order entry, order processing, order management, level 1 customer service support, and service improvements
• Post order management of transactional activities to process returns, credits, and debits timely and in line with internal levels of authority
• Post order management of financial operations such as rebates, SPA claims, and commissions
• Drives digital tool adoption across end to end
• Consistently manage sales rebates process with Finance in post-order process
• Drives cross functional collaboration, strategic focus and organization agility
• Influences a winning spirit, embedding our culture in the commercial teams
• Hires, coaches, motivates, and develops key talents and provides direction
• Builds required order desk capabilities to drive sustainable business performance in the area