Order to Cash ISBN Collections Associate

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

JOB SUMMARY

• Check incoming orders (contractual documents, correspondence, approvals) and processing the order in the SAP system according to SOX and internal controls in place
• Execute operational (including transactional) tasks independently and deals with customers’ queries. Gains a good knowledge of standard processes and related transactions. Maintains good relationship with external and internal customers.
• Operational (including transactional) task execution
• Preparation of period close
• Ensure accuracy in the financial records through proper execution of operational tasks Monitoring and Reporting
• Ticketing Support
• Cooperation and Communication with internal customers
• Preparation of process documentation / working instructions
• Supporting other team members as back up
• Support projects and/or Improvement activities
• Participates in the monthly close process including posting journal entries
• Creates, posts, and reconciles intercompany transactions while ensuring compliance with the SAP Accounting Guidelines.
• Responsible for administration of customer contract which includes creation of customer information in SAP’s systems, such as customer master data, creation of installations, customer contact information related to the booking of a contract, invoicing customers, software delivery, and revenue recognition of deals booked.
• Ensures timely and accurate customer billing. Analyses pending billing and identifies potential quality issues

WORK EXPERIENCE:

Experience working within a finance related field is an advantage.
Intermediate-Advanced MS Excel knowledge and MS Office package.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Successfully completed Secondary Education
• Advanced written and spoken English, mandatory.
• Educational background in Business Administration, Accounting or related to Finance & Administration is a plus.
• Quick learner, adaptable and able to use own initiative
• Organization & time management skills are essential with the capacity to multi-task
• Team player, Proactive and responsible approach to customer support
• Quality driven with excellent attention to detail
• Experience with SAP systems is preferable but not essential
  Bring out your best
  SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

The Global Finance Shared Services (GFSS) belong to one of the main pillars of the Global Finance & Administration board area of SAP, the Global Finance Infrastructure. The Global Finance Shared Services environment allows SAP to maximize the efficiency and effectiveness as well as quality of the finance processes while delivering global end-to-end process standards.