Order to Cash (OTC) Billing Lead

at  National Carwash Solutions Inc

National Carwash Solutions has grown over the past 50 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country with more than 500 dedicated service professionals and growing! Come join us for an extraordinary career in a high growth, team-oriented company!

JOB SUMMARY:

We are looking for a motivated, customer-centric individual to join our team as NCS Order to Cash (OTC) Billing Lead. The Order-to-Cash (OTC) Billing Lead is responsible for analyzing current billing operations, identifying inefficiencies, and implementing improvements to streamline / standardize billing processes, policies and workflows, resolving billing disputes and leading the billing staff.
The ideal candidate will have a strong background in financial operations, exceptional analytical skills, and the ability to lead process optimization initiatives. They will work closely with other teams and departments to ensure seamless financial operations and promote free cash flow for the company.
This person will be responsible for directly collaborating with NCS customers, our Commercial, Manufacturing, and IT teams as well as with key stakeholders across the broader Business and Finance organizations. This person must be open-minded, innovation and process oriented, and able to speak the business language as we work through our continuing Finance transformation. It will be critical the person also work well in a cross functional and enterprise-wide process-oriented organization.

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree preferred.
• Substantial billing experience.
• Proficiency in billing software and systems.
• +3 years of relevant process operations in a finance / shared / business services organization.
• +2 years of industry expertise in NetSuite / other ERP technologies.
• Transformation work in finance, IT systems is ideal.
• Work with multiple groups and cross function team experiences.

REQUIRED SKILLS:

• Strong leadership with the ability to engage and influence effectively
• Strong communication skills
• Ability to grow a team and develop individuals
• Ability to operate in a complex / matrixed environment
• Problem solving, analytical skills, exceptional follow through
• Proficiency in MS Office (particularly Excel).
  Grow your career supported by an energized and passionate team, professional development, training, flexibility and opportunities for advancement. We offer competitive wages and benefits including comprehensive health, dental and vision coverage, matching 401(k), paid time off and more.
  National Carwash Solutions is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.

• Supervising and coordinating the activities of the billing department.
• Establishing and implementing effective billing policies and procedures.
• Verifying the accuracy of billing data and invoices.
• Addressing and resolving billing disputes and issues promptly.
• Training, supporting, and managing billing staff.
• Monitoring and maintaining accurate accounts receivable records.
• Engage to ensure the OTC Billing processes / subprocesses are enabled and optimized through the NCS’s NetSuite template.
• Collaborating and coordinating with other departments such as customer service and sales.
• Generating and presenting reports on billing activities to management.
• Performs qualitative and quantitative analysis as needed to support business initiatives and shared objectives across Finance and the business.
• Escalate issues as appropriate to ensure timely and effective resolution
• Ensure projects are delivered within a timeline, budget and deliverables are met.
  Travel Requirements: ~25% domestic travel possible