Organizational Data Services Specialist

at  BP

JOB DESCRIPTION:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world’s ambition of a low carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero.

SKILLS:

Agility core practices, Agility core practices, Analytical Thinking, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations, Extract, transform and load, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational knowledge, Performance and planning, Project and programme management, Stakeholder Engagement, Stakeholder Management {+ 2 more}

Understand the relevant procedures and processes for the relevant Businesses, as well as the internal processes.
Provide support to customers as and when required and respond to inbound queries
Ensure that employee and organisation data integrity in Workday is maintained
Maintain supervisory orgs, position master data and other structural objects in Workday
Processes and co-ordinate the rescinds, corrections and cancellations process with the Core People Services team and Solutions Support (and where relevant the Payroll teams) to ensure the consequences of any adjustments are managed correctly.
Work closely with other Core People Services team members to ensure that overall operational objectives are met, ideas shared and lessons learnt
Identify, raise and apply continuous improvement ideas to services
Undertake other work in support of the service area as required
Ensure adherence to process maps and standard data input forms
Support the resolution of business escalations