Organizational Development and Learning Assistant

at  St Josephs Health Centre Guelph

THE JOB SUMMARY:

As a key contributor in the OD+L team, the Assistant actively participates in the planning, coordination, implementation and evaluation of department programs and initiatives. This role involves supporting the development of learning resources, as well as contributing to internal and external communication strategies through content creation across various communication channels. The Assistant also supports projects that enhance the department’s image and strengthen engagement with the OD+L department’s learning resources and opportunities.
In addition to these collaborative efforts, the Assistant ensures the smooth operation of the department’s learning hub, The Centre for Resilience, Learning and Growth, by managing a range of administrative and financial tasks with efficiency and care. This position offers the opportunity to make a meaningful impact while supporting the ongoing development of our dynamic learning community.

KEY ACCOUNTABILITIES & SUCCESS CRITERIA:

• Organize logistics and scheduling for learning opportunities and department events, including tracking attendance, ordering supplies, catering requests, setup and teardown.
• Support the creation and revision of learning materials, ensuring presentations, handouts and online content are accurate, engaging and accessible.
• Assist in budget management by tracking financial accounts, preparing invoices, and generating reports.
• Facilitate bookings for technical equipment, training rooms, and clinical equipment for the OD+L department.
• Serve as the primary contact for internal and external partners regarding learning inquiries and support, fostering positive relationships and clear, effective communication.
• Assist with drafting, editing, and proofreading content for newsletters, social media, and website updates, ensuring that all communications are clear, consistent, and aligned with branding guidelines.
• Help design and produce visually appealing brochures, flyers, and presentations that effectively communicate our messages.
• Oversee the department’s social media accounts and website, including posting updates, engaging with followers and analyzing metrics to enhance our online presence.
• Assist with the intake of student and learner placements by scheduling orientation, reviewing and ensuring the completion of placement documentation, initiating credentialing, and tracking critical timelines.
• Support OD+L colleagues in generating reports, maintaining completion logs and tracking distribution of materials within the Learning Management System.
• Maintain and update contact lists, and support engagement efforts to keep our community informed and connected.
• Ensure that all communications adhere to brand guidelines and maintain the appropriate tone and voice, reflecting our organization’s values.
• Conduct research on industry trends to understand learner preferences and communication practices and assist in evaluating communication strategies to provide recommendations for continuous improvement.
• Assist in evaluating communication strategies and provide recommendations for improvement.
• Organize and archive files appropriately, prepare meeting packages, and take detailed notes during meetings to support effective decision-making.
• Offer administrative assistance to the People & Strategy Portfolio as needed.

QUALIFICATIONS:

• Completion of a post-secondary degree in Administration, Education, Communications or a related field.
• Previous administrative or support experience, ideally in learning and development or communications.

SKILLS & ABILITIES:

• Experience or willingness to learn basic departmental financing (invoicing, budget tracking, internal charges).
• Skilled in Microsoft Office Suite (Word, PowerPoint, Excel), Microsoft Edge and virtual conferencing tools (e.g. MS Teams, Zoom).
• Demonstrated creativity using social media platforms (e.g. LinkedIn, Instagram).
• Basic understanding of print and digital media design with interest in learning new tools and techniques for user engagement.
• Strong ability to prioritize and manage multiple tasks efficiently.
• Ability to meet deadlines independently and as part of a team.
• Capable of handling sensitive information with discretion.
• High attention to detail and accuracy.
• Commitment to ongoing professional development.
• Flexibility to work and travel to all SJHCG sites, with adaptability to changing priorities and schedules.
• Proactive problem-solving skills and creativity in generating ideas.
• Strong focus on customer service and experience in providing support.
• Effective team collaboration and support to achieve team goals.
  It’s a great time to help shape how health care is delivered in Ontario. To apply to this exciting opportunity, please submit a curriculum vitae in confidence, outlining how your knowledge, experience and personal attributes are a good fit with the requirements of this position and the values of St. Joseph’s Health Centre Guelph here: External Opportunities - St. Joseph’s Health Centre Guelph (sjhcg.ca)
  Visit us at www.sjhcg.ca
  St. Joseph’s Health Care Centre Guelph recognizes the importance of immunization to protect our residents, staff and others from COVID-19. As such, subject to any accommodation required by applicable human rights legislation, it will be a condition of employment that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada.
  St. Joseph’s Health Centre Guelph is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all programs, facilities, and people. St. Joseph’s Health Centre Guelph is committed to creating a barrier-free, accessible organization, and will work to accommodate any needs under the Accessibility for Ontario for Disabilities Act and the Ontario Human Rights Code. Should any applicant require accommodation through the application process, please contact Human Resources at employment@sjhcg.ca for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.
  We appreciate all responses; however, only candidates under consideration will be contacted

Please refer the Job description for details