Orthodontic Administrator

at  Medway NHS Foundation Trust

To accurately complete the audio-typing of the clinic within agreed turnaround times. To audio-type all clinics under the agreed template for the directorate to ensure uniformity of letters. To ensure the enclosures indicated by the clinician on Big Hand are sent out with the appropriate letter(s). To be responsible for sending out and distributing clinic letters.
To ensure any amendments/corrections returned from the clinical teams are processed in a timely fashion to ensure that delays do not occur in the patient pathway. To ensure patient records are accurately maintained on PAS, and any other relevant system(s) or databases, ensuring that patient demographics details are correct Cashing up clinics and ensuring the treatments status code and outcome code have been correctly inputted. To ensure there is effective and robust communication, liaising with Patient Co-Ordinators, Team Leaders, Service Manager, and any other colleagues, including escalation of any issues as necessary. To ensure that filing of all loose correspondence is carried out at the time of typing and that the files are kept in good order as detailed in the Trust Health Records Policy.
To maintain the case note tracker system ensuring all notes are correctly tracked as Case note tracking AGN. To assist in the introduction and use of new technology and implement office procedures for the specialities. To train staff in new technology and procedures if required. To participate in team meetings and work with Team Leader(s) and Service Manager on service development.
To provide support for clinical specialty teams as directed by the Team Leader(s) and service manager Each team member will have identified lead roles and responsibilities within the service which be assigned by the specialty manager. Training will be provided as required. Any other duties as directed Team Leader(s) or Service Manage

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