Orthodontic Treatment Co-ordinator

at  Smiles By Pocock

JOB OVERVIEW

We are seeking a dedicated and organized Treatment Coordinator to join our team. The ideal candidate will play a crucial role in managing patient treatment plans and ensuring a smooth experience from initial consultation to treatment completion. This position requires strong administrative skills, excellent customer service abilities, and proficiency in various software applications.

SKILLS

• Proficiency in Google Suite applications (Docs, Sheets, Calendar).
• Strong customer service skills with a friendly demeanor.
• Ability to type efficiently and accurately for data entry tasks.
• Experience as a dental receptionist or clerk is preferred but not required.
• Solid administrative skills with attention to detail in managing files and records.
• Familiarity with QuickBooks or similar accounting software is a plus.
• Excellent organizational skills to handle multiple tasks simultaneously while maintaining accuracy.
  Join our team as a Treatment Coordinator where you can make a positive impact on our patients’ experiences while developing your professional skills in a supportive environment!
  Job Types: Full-time, Part-time, Permanent
  Pay: $26.00-$36.00 per hour
  Expected hours: 35 – 45 per week

Additional pay:

• Bonus pay
• Signing bonus

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• North Vancouver, BC V7M 1A4: reliably commute or plan to relocate before starting work (required)

Language:

• Fluent in English (required)

Licence/Certification:

• Certified Dental Assistant (required)

Work Location: In perso

• Greet patients warmly and manage their appointments efficiently.
• Coordinate treatment plans by communicating with patients and dental professionals.
• Maintain accurate patient records and ensure all data is entered into the system promptly.
• Assist with insurance verification and financial arrangements for treatment options.
• Provide exceptional customer service by addressing patient inquiries and concerns effectively.
• Utilize Google Suite for scheduling, documentation, and communication purposes.
• Support administrative tasks including filing, data entry, and clerical duties as needed.
• Collaborate with the dental team to ensure seamless patient flow and satisfaction.