Orthopedic Surgical Coordinator-Full Time-Bergen, Essex, & Hudson County

at  RWJBarnabas Health

JOB SUMMARY:

The Surgical Coordinator is responsible for scheduling all patient surgical procedures for the practice. Obtain missing information from initial booking forms and confirm final schedules.

JOB REQUIREMENTS:

• High School Diploma or GED required
• Minimum 2+ years Physician practice surgical coordinator experience including utilizing an EMR system, Epic is a plus, insurance knowledge and verification
• Organized, detail oriented, ambitious self-starter who is able to work independently and as well part of a team
• Excellent communication and great follow up skills
• Bilingual in English and Spanish is a plus

ESSENTIAL FUNCTIONS:

• Booking of surgical cases for 3 physicians for both in hospital and surgical center locations
• Communicating with the hospital, and patients primary care physician to perform all necessary pre-operative requirements
• Accurately obtains all missing information needed from initial scheduling of case. Schedules cases with a high level of accuracy and brings questions to the appropriate party.
• Accurately schedules pre-operative and post-operative surgical appointments and procedures as indicated by physician/physician staff including date, procedure, time, equipment, supplies needed and amount of time needed.
• Analyze and verify coding of procedures and diagnosis using ICD and CPT codes.
• Bills insurance companies for all hospital (inpatient and outpatient), office, nursing homes, and all other provider services.
• Consults with Compliance Department on billing issues.
• Enter data electronically to process charges, payments, denials, and adjustments.
• Monitors claims for missing information, authorization/control numbers.
• Post third party insurance remittance vouchers if received in practice site.
• Resolve routine patient billing inquiries and problems.
• Reviews billing in all sites for accuracy.
• Adheres to the guidelines outlined in the facility-wide attendance policy.
• Communicates problems to the proper personnel promptly; asks questions to clarify misunderstandings; requests assistance from appropriate personnel in the event of an unusual or difficult situation
• Demonstrates a complete knowledge of all phases of the job.
• Demonstrates a high degree of accuracy and attention to detail at all times.
• Demonstrates an awareness of the scheduler s importance in contributing to patient safety and the efficient coordination of surgical procedures.
• Demonstrates excellent customer service in communication with physicians/physician staff, all departments within the surgery center, miscellaneous callers and visitors.
• Demonstrates good judgment by following written and verbal instructions carefully.
• Demonstrates the ability to adapt to change in the workload as required; uses time productively.
• Shows good judgment in the answering and referral of phone calls.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• RWJBarnabas Health is committed to our communities and the members we serve. RWJBH understands that in order to create strong, healthy, and sustainable communities, we have to re-engineer and transform current systems. Providing educational support and resources contributes to our overall social impact mission and community investment efforts.