Orthotics Administrator

at  Buckinghamshire Healthcare NHS Trust

We are looking to recruit a full time Senior Orthotic Administrative Officer, this is an exciting opportunity as we look to run the service as a single administrative team, The post holder will oversee the two admin bases, at Stoke Mandeville and Amersham, with responsibility for processing new referrals, running the appointment system, supporting the Orthotists in their busy and varied clinics.
This is a busy environment and the successful candidate will possess excellent communication and customer care skills, the ability to multitask, and be able to provide a warm, friendly and efficient service to all stakeholders, including manufacturers, service users, and staff.
To provide a comprehensive administration support service to the Orthotics service and ensure effective and efficient administrative and reception support to all patients that require orthotics or surgical appliances.
To provide an effective and efficient appointment/ reception service to patients and to assist the Orthotists as necessary in clinics, at times chaperoning and assisting patients.
To provide a comprehensive ordering, invoice payment and appliance issue / recording service utilising electronic databases, and financial information systems.
To be responsible for the supervision of other Orthotics Officers and the day to day running of the Orthotic contract.
Why colleagues think we are “a great place to work!”
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you’ll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Please review Job Description and Person Specification attached to this advert to see details of main responsibilities

Please refer the Job description for details