OT Field Technician

at  TerraGen Operating Company LLC

SUMMARY

The OT Field Technician is responsible for the installation, maintenance, and troubleshooting of operational technology systems at company sites. This role requires a combination of technical expertise, problem-solving skills, and the ability to work independently and as part of a team. The OT Field Technician ensures that all systems operate efficiently and meet the company’s’ operational requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned as needed)

• Adheres to, supports and complies with all company safety and environmental policies and practices. Ensures all employees, contractors and visitors conduct themselves safely and within company policies and regulatory guidelines.
• Install, configure, and calibrate OT hardware and software systems.
• Set up network configurations and ensure secure communications between devices.
• Conduct initial testing and validation of installed systems.
• Perform routine maintenance on OT systems to ensure optimal performance.
• Diagnose and resolve technical issues with hardware and software components.
• Provide on-site support and remote troubleshooting as needed.
• Adhere to company and industry standards, guidelines, and regulations.
• Ensure all work is performed in a safe and efficient manner.
• Maintain accurate records of installations, maintenance, and repairs.
• Work closely with the OT team, engineers, and project managers to complete projects.
• Provide feedback and insights to improve system design and functionality.
• Keep abreast of new technologies and industry trends.
• Actively collaborates as a team member in a high-performance cross functional work team environment, including operations, development, and construction technical resources, engineering, and IT.
• Takes immediate corrective action in response to emergency situations to minimize safety hazards and to reduce damage or downtime to the plant and its equipment.
• Ability to travel.

Requirements:

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MINIMUM REQUIREMENTS

EDUCATION and/or EXPERIENCE, KNOWLEDGE –

• Requires a high school diploma or equivalent.
• Associate’s degree in Electronics, Computer Science, Information Technology, a related field, or relevant work or military experience.
• Experience in OT, IT, or a related field.
• Proficiency in networking, computer hardware, software installation, and troubleshooting.
• Knowledge of OT protocols and security measures.
• Understanding of the OSI Network Model.

LANGUAGE SKILLS –

• Ability to read and interpret work from simple and/or complex instructions.
• Ability to effectively communicate with others.
• Ability to write routine correspondence.

MATHEMATICAL SKILLS –

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMMUNICATION SKILLS -

• Ability to read and interpret work from simple and/or complex instructions.
• Ability to effectively communicate with others.
• Ability to write routine correspondence.

REASONING ABILITY & DECISION-MAKING SKILLS -

• Possess great attention to detail and have excellent time management skills.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to provide, understand and complete written and verbal instructions and communication.
• Ability to problem solve and work independently and/or in a group setting.
• Must be organized, with an ability to stay focused on assigned tasks and possess an attention to detail.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned as needed)

• Adheres to, supports and complies with all company safety and environmental policies and practices. Ensures all employees, contractors and visitors conduct themselves safely and within company policies and regulatory guidelines.
• Install, configure, and calibrate OT hardware and software systems.
• Set up network configurations and ensure secure communications between devices.
• Conduct initial testing and validation of installed systems.
• Perform routine maintenance on OT systems to ensure optimal performance.
• Diagnose and resolve technical issues with hardware and software components.
• Provide on-site support and remote troubleshooting as needed.
• Adhere to company and industry standards, guidelines, and regulations.
• Ensure all work is performed in a safe and efficient manner.
• Maintain accurate records of installations, maintenance, and repairs.
• Work closely with the OT team, engineers, and project managers to complete projects.
• Provide feedback and insights to improve system design and functionality.
• Keep abreast of new technologies and industry trends.
• Actively collaborates as a team member in a high-performance cross functional work team environment, including operations, development, and construction technical resources, engineering, and IT.
• Takes immediate corrective action in response to emergency situations to minimize safety hazards and to reduce damage or downtime to the plant and its equipment.
• Ability to travel

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit and use hands to type, handle, or feel.
• The employee frequently is required to talk or hear.
• The employee is occasionally required to stand, walk, and reach with hands and arms.
• Ability to lift and carry equipment, work in various environments including hot and cold weather, and travel to company sites as needed.
• The employee must occasionally lift and/or move up to ten pounds and up to 20 pounds with assistance.
• Specific vision abilities required by this job include close vision, distance vision, and peripheral vision

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

• While performing the duties of this job, the employee may be exposed to the risk of electrical shock.
• White performing the duties of this job, the employee may be exposed to moving mechanical parts, fumes or airborne particles.
• White performing the duties of this job, the employee may be exposed to adverse, outside weather conditions such as high winds, wet/snow and/or humid conditions; extreme heat/cold; precarious places; and vibration