OTC Analyst, Italy

at  Nomad Foods

Overview:
Nomad Foods was formed in 2015 and with revenues of €2.6bn is the largest frozen food company in Europe. Nomad owns a portfolio of leading brands including Birds Eye, Findus and iglo, supplemented in 2018 with the purchase of Goodfellas Pizza and Aunt Bessie’s, and in 2021 with the purchase of Ledo and Frikom.
We manufacture and distribute a range of branded frozen food products across 22 European countries with the United Kingdom, Italy, Germany, Sweden and France representing our five largest markets.
The long-term goal of Nomad is to develop a global portfolio of best-in-class food brands by growing organically and through strategic M&A.
We are proposing that our new Shared Finance Centre will house both our Financial Accounting teams and our Financial Planning and Analysis Centre of Expertise.
Our vision is to build trusted, equal partnerships through the delivery of timely and valuable services that will ensure growth and business success for Nomad Foods. The team will deliver a step change in performance through a relentless focus on excellence in execution and continuous improvement, enabling us to simplify and standardise our processes and procedures, which in turn, enables quality decision-making, delights our customers and supports Nomad Food’s business objectives.
The Shared Finance Centre will be an outstanding place to work for finance professionals, with new and exciting opportunities to develop careers and by being recognised alongside the very best by our people.
This role will be part of a growing Finance team and play an important role in embedding a new ERP system and best in class Order to Cash (O2C) processes. You will play a key part in improving collections through building and maintaining customer relationships whilst investigating and resolving their queries. Alongside debtor management, the team will play an active role in handling our client relationship and driving and demonstrating continuous improvement of the efficiency and performance of the service.

Responsibilities:

• Promptly contact customers to confirm payments will be received in line with the set payment terms and perform follow up calls when required should funds not materialise
• Manage customer related queries (claims, deductions, invoicing and pricing) by collaborating and confirming the correct information with the sales team to resolve in a timely manner
• Assess credit risk and advise on credit limits for new customers and revision of credit limits for existing customers. Liaise with Sales and commercial team throughout the credit assessment process and communicate credit limits
• Timely posting and allocation of cash and credits to customers’, including matching claims against relevant rebates or promotional accruals within ERP system and investigate any erroneous payments
• Ensure all assigned accounts are continually reconciled, credits applied and are properly controlled in line with procedures
• Evaluate the actual risk on overdue balances and, in consultation with sales and commercial team, propose the adequate level of provisioning in the accounts
• Perform the billing process including the preparation of AR month end schedules and reconciliations
• Keep customers master data up to date and provide customers with documentation as requested to enable prompt payment to be made
• Perform and ensure all SOX controlled related O2C processes are complete, reviewed and approved in line with local delegation and authority
• Support the implementation of process improvement across the function
• Assist with internal and external audit requests and provide documentation and reports required to fulfil the request

Qualifications:

• Promptly contact customers to confirm payments will be received in line with the set payment terms and perform follow up calls when required should funds not materialise
• Manage customer related queries (claims, deductions, invoicing and pricing) by collaborating and confirming the correct information with the sales team to resolve in a timely manner
• Assess credit risk and advise on credit limits for new customers and revision of credit limits for existing customers. Liaise with Sales and commercial team throughout the credit assessment process and communicate credit limits
• Timely posting and allocation of cash and credits to customers’, including matching claims against relevant rebates or promotional accruals within ERP system and investigate any erroneous payments
• Ensure all assigned accounts are continually reconciled, credits applied and are properly controlled in line with procedures
• Evaluate the actual risk on overdue balances and, in consultation with sales and commercial team, propose the adequate level of provisioning in the accounts
• Perform the billing process including the preparation of AR month end schedules and reconciliations
• Keep customers master data up to date and provide customers with documentation as requested to enable prompt payment to be made
• Perform and ensure all SOX controlled related O2C processes are complete, reviewed and approved in line with local delegation and authority
• Support the implementation of process improvement across the function
• Assist with internal and external audit requests and provide documentation and reports required to fulfil the reques