Outbound Sales Operations Manager

at  Lightspeed

Hi there! Thanks for stopping by
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
As Outbound Sales Operations Manager, you will be a key player in our Go-To-Market (GTM) Strategy. Reporting to the Director of Sales, this role will focus on new business - operational efficiency, strategy and performance.

What you’ll be doing:

• Work cross-functionally with the GTM Leadership team, developing operations, analyzing performance, and improving efficiency in the sales process
• Facilitate and create outbound campaign initiatives, from lead list creation to performance tracking
• Create salesforce reporting, dashboards, and processes
• Provide analysis and strategic insights from the teams performance data in Salesforce including rep attainment, win rates, and opportunity creation
• Assist the leadership team in understanding process bottlenecks and inconsistencies while facilitating continuous process improvements
• Identify areas and opportunities to optimize within various territories and implement these changes with support of leadership

What you need to bring:

• You have 1-2 years of experience in an operational role within a SaaS organization
• Strong experience using Salesforce, Excel/Google Suite
• Excellent communication skills and the ability to learn quickly
• You have a solution-focused attitude, an analytical thinker with the ability to understand the “why” and the “what”
• Strong project management skills, proven ability to juggle multiple projects at once in a fast paced environment

What’s in it for you?

Come live the Lightspeed experience…

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry!
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. .
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.

• Work cross-functionally with the GTM Leadership team, developing operations, analyzing performance, and improving efficiency in the sales process
• Facilitate and create outbound campaign initiatives, from lead list creation to performance tracking
• Create salesforce reporting, dashboards, and processes
• Provide analysis and strategic insights from the teams performance data in Salesforce including rep attainment, win rates, and opportunity creation
• Assist the leadership team in understanding process bottlenecks and inconsistencies while facilitating continuous process improvements
• Identify areas and opportunities to optimize within various territories and implement these changes with support of leadershi