Outlet General Manager

at  Four Seasons

ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

DESIRED SKILLS AND EXPERIENCE:

• Minimum 5 years management experience in Food and Beverage operations and related hospitality management.
• Demonstrate adaptability to live in a remote location.
• Excellent English and Spanish (Preferred) language.
• The ability to oversee all aspects of the outlet operation, including forecasting, scheduling, training and motivating the team.
• The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new ones.
• The ability to work closely with the ADOFB / DOFB, Culinary Director and Executive Pastry Chef, to design an effective seasonal menu while ensuring excellent product quality at a fair price.
• You actively drive the Marketing/PR activities and F&B promotions according to the established F&B Promotional calendar.
• You actively attend regular operational meetings to ensure effective coordination and cooperation between departments.
• The ability to control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit.
• Flexibility to work on different shifts, weekends and holidays.
• The ability to build an open and trustful environment where everyone’s opinion is shared and valued.
• The ability to coordinate personal training to guarantee a high level of service and productivity.
• The ability to anticipate, in advance, all materials and supplies and assure their availability.
• As a Department Leader you will motivate and develop a team, leading by example at all times and instill a culture of continuous learning and improvement among your staff.
• You actively participate in Employee Relations activities and programs
• You are actively involved in identifying and assessing the needs of your team and investing in their career development through effective coaching, training and by instilling company our values.
• When dealing with external and internal customers you live by the Golden Rule.
• You will use your unique personality and service style fulfilling the Four Seasons Brand and Resort standards creating a special and memorable experience!

Please refer the Job description for details