OUTLET MANAGER
at EAT BUSINESS PTE LTD
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 23 Oct, 2024 | USD 4500 Monthly | 24 Jul, 2024 | N/A | Health,Scheduling,Maintenance,Training,Regulatory Requirements,Equipment Maintenance,Customer Experience,Loss Prevention,Customer Service,Crisis Situations,Hygiene,Expenses,Customer Satisfaction | No | No |
Required Visa Status:
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US Citizen | Student Visa |
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OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
The Outlet Manager is responsible for the profitability of the outlet. He/she performs outlet-level support functions including customer service, scheduling, day-to day operations, cashiering, loss prevention, maintenance, and back office support. He/she manages inventories, interacts with customers, wait staff and support employees to maximises revenue generation and enhance the customer experience. He/she oversees the recruitment, training, and motivation of staff. He/she maintains high standards of quality control, hygiene, health and safety in the dining area.
- Administer purchasing and receiving procedures.
- Analyse service quality and customer satisfaction.
- Conduct staff performance assessment process.
- Contribute to innovation process within own scope of work in the business unit.
- Facilitate compliance with legislative and regulatory requirements.
- Foster service innovation.
- Identify and establish internal and external stakeholder relationships.
- Implement loss/risk prevention.
- Lead team to implement change.
- Manage and implement business continuity plans.
- Manage compliance with food and beverage hygiene policies and procedures.
- Manage cost and quality controls.
- Manage crisis situations.
- Manage food & beverage operations.
- Manage guest service.
- Manage site/outlet and equipment maintenance.
- Manage training.
- Managing the customer experience.
- Monitor income and expenses.
- Optimise workforce for service excellence.
How To Apply:
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Responsibilities:
- Administer purchasing and receiving procedures.
- Analyse service quality and customer satisfaction.
- Conduct staff performance assessment process.
- Contribute to innovation process within own scope of work in the business unit.
- Facilitate compliance with legislative and regulatory requirements.
- Foster service innovation.
- Identify and establish internal and external stakeholder relationships.
- Implement loss/risk prevention.
- Lead team to implement change.
- Manage and implement business continuity plans.
- Manage compliance with food and beverage hygiene policies and procedures.
- Manage cost and quality controls.
- Manage crisis situations.
- Manage food & beverage operations.
- Manage guest service.
- Manage site/outlet and equipment maintenance.
- Manage training.
- Managing the customer experience.
- Monitor income and expenses.
- Optimise workforce for service excellence
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
IT
Graduate
Proficient
1
Singapore, Singapore