Outlet Manager

at  FORAGERS PTE LTD

WE ARE HIRING!

Are you a passionate and goal-oriented professional looking for an exciting opportunity to showcase your skills and lead a young and vibrant café team? We have the perfect role for you! Our trendy and bustling café is seeking a talented Outlet Manager to join our superstar team. There is also a competitive salary range and work life balance as we only have a 5-days work week.

QUALIFICATIONS:

• 2-3 years of experience as a Café Manager, Store Manager, or similar role in the food and beverage industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Strong problem-solving skills and a customer-focused mindset.

• Oversee the daily operations of the café, ensuring it runs smoothly and efficiently.
• Ensure a high level of customer satisfaction by addressing customer needs, resolving complaints, and providing excellent service.
• Train, and manage a team of café staff, ensuring they are motivated and performing to the best of their abilities.
• Monitor and manage inventory levels, ensuring stock availability and minimizing wastage.
• Develop and implement strategies to drive sales and achieve profitability targets.
• Manage the café’s budget (labour and food costs), control expenses, and ensure accurate financial reporting.
• Work with the marketing team for promotional activities to attract customers and boost sales.
• Collaborate with the kitchen staff to refine the café menu, ensuring a variety of high-quality offerings.
• Ensure the café complies with all company policies, procedures, and health and safety regulations.
• Handle backend tasks such as creating staff rosters, managing timesheets, ordering supplies, and maintaining end-of-month records.
• Develop natural means of attracting customer loyalty and think of the right solutions to enhance the customer experience.