Outlet Manager

at  TIPSY COLLECTIVE PTE LTD

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective’s brand and its foundation was built from the client lens as a basis for everything we do. It is this exceptional client loyalty and our talented employees that form our bedrock.

JOB DESCRIPTION:

• Achieve revenue targets and profitability for his/her outlet.
• Promotes positive guests’ relations at all times.
• Manage opening, operating and closing procedures.
• Ensure that dining area comply with health regulations and are clean, functional and of suitable appearance.
• Follow Food & Beverage Safety and Hygiene policies and procedures.
• Ensure menu board and beverage lists condition, specified amount of menus are available.
• Assist with expediting problem payments and ensure all cashiering procedures are processed in compliance with accounting standards.
• Monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to restaurant standards, provide direct coaching when necessary.
• Conduct daily briefing and keep Restaurant Operations Manager/ General Manager informed on all items of interest.
• Ensure food and beverage inventories/ stocks are done in a consistent and accurate basis.
• Establish par levels for supplies, liquor, beer, wine and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business through delegation.
• Interview potential Front of House new hire when necessary.
• Analyse information and evaluate results to choose the best solution and solve problems.
• Participate actively in implementing new ideas for improvement towards excellent services
• Maintain training system to ensure that staff have the necessary framework and skills to perform their job efficiently and effectively.
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Please refer the Job description for details