Outpatient and Community Reception Coordinator

at  East Cheshire NHS Trust

The Outpatient Reception Team are looking for a well-organised, self-confident and proactive individual to work in a very busy and demanding environment, either alone or as part of the team.
Work is time sensitive and target driven and will involve liaising with patients, clinical staff and managers at all levels. Good communication skills will also be required in this role.
The role offers ownership of own workload and good team spirit with excellent support.
The successful applicants will have previous administrative experience and ideally knowledge of NHS computer systems and will have worked in a hospital environment along with having excellent customer service skills. They will be able to work independently once fully trained but will also be a key member of the team.
Ability to travel between sites
Hours per Week: 37.5 hours
Monday-Friday 8.30am-5pm
Working as part of the specialty operational team to support the reception supervisor in the delivery of all reception services. Coordinating staff systems and processes .
The post-holder will provide an efficient and effective administrative and data quality service for the Planned Care directorate. The post requires good organisational and keyboard skills and a professional telephone manner. Have the ability to support the reception team to deal with patients arriving to their appointments in a professional caring manner.
To support the Reception Supervisor in planning and arranging the staff Rota’s and covering where required in the community .
The post-holder will be expected to work closely with colleagues across the multi-disciplinary teams, using their initiative and decision making within agreed service guidelines and local and national targets.
It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your applicatio

Please refer the Job description for details