Outpatient Booking Support Officer

at  Sherwood Forest Hospitals NHS Foundation Trust

Are you a dynamic, hardworking, and compassionate leader? We are seeking an exceptional individual to lead our Outpatient Booking Team, ensuring outstanding patient care and service delivery.

Leadership & Administration: Oversee all administrative functions within the department, maintaining excellence in service and patient care.
HR Excellence: Uphold the highest standards of HR policies, ensuring a supportive and compliant work environment.
Staff Recruitment & Training: Participate in recruitment, selection, and training processes to maintain optimal staffing levels and ensure staff are well-prepared for their roles.
Attendance Management: Monitor and record sickness and absence details in line with Trust policy, addressing persistent issues appropriately to ensure continuity of service and support for individual staff members.
Leave Coordination: Authorise and coordinate annual leave arrangements for all staff, ensuring smooth operations and adequate coverage.
Why Join Us?
Impactful Role: Play a vital role in maintaining the excellence of our services.
Supportive Environment: Work within a team that values compassion, dedication, and teamwork.
Professional Growth: Opportunities for continuous learning and development.
If you are passionate about making a difference and leading a team to success, we would love to hear from you!
To understand the role in more detail, please refer to the attached job description and person specification.
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal’s Trust of the Year in 2020.
The Care Quality Commission rated King’s Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you.
Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us.
To understand the role in more detail, please refer to the attached job description and person specification