Outpatient Co-ordinator Private Patients

at  Imperial College Healthcare NHS Trust

Would you like to join our team in Imperial Private Healthcare?
If you enjoy a challenge, able to multi-task and are a highly motivated and proactive individual, then this post could be for you.
We have 2 full time posts available for this role at our Hammersmith Hospital Site on the Robert and Lisa Sainsbury Wing.
You will be required to welcome patients, consultant medical staff and visitors to the department. To provide a comprehensive and quality administration service to the designated department and manage and prioritise their workload liaising closely with the other administration staff and management in the Department. Provide administrative support to the wider multidisciplinary team. You will have an integral role to provide an excellent outpatient service in order to maintain and increase existing business and encourage new business.
This post requires someone that has excellent customer care, interpersonal skills and a professional and courteous telephone manner. You will require excellent time management skills, able to prioritise and manage your workload effectively, and remain calm whilst working under pressure. You may also be required to have difficult conversations around patient issues and therefore experience of working in a healthcare setting or similar environment would be an advantage.
To welcome patients, consultant medical staff and visitors to the department. To provide a comprehensive and quality administration service to the designated department and manage and prioritise their workload liaising closely with the other administration staff and management in the Department. Provide administrative support to the wider multidisciplinary team, including Consultants
Create outpatient invoices for payment and receive remittance for outpatient’s episodes out of hours
To assist in providing medical staff with an excellent outpatient service in order to maintain and increase existing business and encourage new business
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert

Please refer the Job description for details