Outpatient Transformation Project Manager

at  University College London Hospitals NHS Foundation Trust

Please note that due to a high volume of applications received, this vacancy will now close on 26th January 2025 at 23:59. You are advised to immediately submit your application.
UCLH is looking for a project manager to play a strong role in taking forward the strategic development of outpatients and administration, which are top priorities for the Trust in the coming years. The focus for this role will be delivering a clinic letter improvement project, with an opportunity to work on a number of other related outpatient transformation projects.
In 2021 published a radical Trust-wide Strategy for Outpatients at UCLH, linked to the ICS programme, to rethink the way our services are organised, implement new outpatient models of care and to make a significant update to our administration systems. Our programme to deliver on that strategy is now under way.
Please note that due to a high volume of applications received, this vacancy will now close on 26th January 2025 at 23:59. You are advised to immediately submit your application.

This is an exciting opportunity to work at the heart of UCLH and support the Executive Board in delivering its transformation vision for a world class hospital. This role will:

• Focus on clinic letter improvement to significantly reduce the clinic time UCLH clinicians spend writing letters, reduce the time GPs spend reading letters, transform communication with the patient, and improve consistency and safety.
• Work on a number of operationally critical projects related to transformation of outpatient and other services at UCLH
• Successful implementation of allocated projects and initiatives, which deliver the planned benefits in accordance with the programme targets
• Working collaboratively across the Trust to devise strategies and recommendations to deliver improvements in Trust-wide outpatients (and where applicable administration and other services), identifying improvement opportunities and seeing these through the project lifecycle, i.e. project initiation, delivery, mobilisation and review

We are looking for a dynamic individual who displays a passion for excellence in NHS services and has strong project experience in a large, complex secondary care environment. You will have experience delivering programmes of change and transformation.
The post is being offered as a fixed term 2 year contract.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust

• In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.

UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH

• Focus on clinic letter improvement to significantly reduce the clinic time UCLH clinicians spend writing letters, reduce the time GPs spend reading letters, transform communication with the patient, and improve consistency and safety.
• Work on a number of operationally critical projects related to transformation of outpatient and other services at UCLH
• Successful implementation of allocated projects and initiatives, which deliver the planned benefits in accordance with the programme targets
• Working collaboratively across the Trust to devise strategies and recommendations to deliver improvements in Trust-wide outpatients (and where applicable administration and other services), identifying improvement opportunities and seeing these through the project lifecycle, i.e. project initiation, delivery, mobilisation and revie