Outpatients Administrator (16 hours)

at  Spire Healthcare

OUTPATIENT ADMINISTRATOR | SPIRE CHESHIRE | WARRINGTON | PART-TIME | PERMANENT | 16 HRS PER WEEK | £11.48 - £12.05 PER HOUR

Spire Cheshire Hospital, Warrington has an exciting opportunity for an experienced individual to join our outpatient appointments team as an Outpatient Administrator on a part-time and permanent basis.
At Spire Cheshire Hospital, we provide high-quality treatments for our patients and are extremely proud to be rated as Outstanding by the Care Quality Commission (CQC) for our private hospital care. You can get fast access to expert healthcare, from consultations and diagnosis to treatment and aftercare.
Working hours: 16 hours per week, predominantly Monday and Tuesday (with room for change if required by the business) between the hours of 8 am and 8 pm.

• Provide and maintain an efficient bookings system for all outpatients using a computerised system (SAP)
• Manage the telephone lines in an effective and timely manner
• Provide and maintain an efficient diary for all outpatient clinics including both consultant and nurse led clinics (making and changing appointments, clinic changes and cancellations)
• Manage and process patient referral letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
• Process patient appointment letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
• Respond to enquiries from patients, members of the public and consultants in a timely, courteous, and efficient manner either by telephone or letter