Outreach Specialist- French

at  Cognizant

Dublin, County Dublin, Ireland -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Jan, 2025Not Specified25 Oct, 20241 year(s) or aboveCustomer Service,B2B,Gis,Salesforce.Com,Google DriveNoNo
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Description:

JOB SUMMARY:

GDO Outreach Operations specialist requires excellent communication time management and organizational skills to join our Outreach team The role will focus on researching and outreaching to government and nongovernment entities in various markets to collate geographic data through Geo Data Upload Tool. You will use your business development and relationship building skills to identify and effectively communicate opportunities for partners and our company.

SKILLS AND EXPERIENCE:

Experience in Business Development and B2B partnerships/sales, customer service
Experience working in digital/technology companies with tech products
Expertise in Salesforce.com; Google Drive
Knowledge in Geographic Information System tools (GIS)
0-1 year of experience working in digital/technology companies with tech products

ABOUT US:

Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, helping organizations modernize technology, reimagine processes, and transform experiences so they stay ahead in a fast-changing world.

Responsibilities:

Conduct research in assigned cities across geographies to collate data from approved sources that can be used to enhance the accuracy of Google Maps and benefit end users
Communicate geo mission to authoritative entities and engage with potential partners to share basemap data for inclusion on Maps primarily through promotion of the Geo Data Upload GDU Tool using documentation provided by the company
Liaise between external partners and stakeholder teams to convey requirements validate data coordinate and communicate updates about fixesedits
Report details of outreach andor operational issues to GDO Outreach Operations Lead Report project status and identify insights re partner expectations partner user journeys motivations challenges data gaps outreach best practices
Manage and track all data submissions through GDU or outside GDU with GDO operations teams and various external partners
Update information in internal planning tools and platforms as required including logging and tracking all research outreach rejections resulting submissions
Document on deliverables such as of partners contacted onboarded of open data sources identified or data sets submitted ingested of edits made originating from outreached sources
Address and resolve external partner queries associated to the project
Troubleshoot process and operational issues reported by authoritative data sources ability to develop deep understanding of data formats structures
Manage data pipeline from receiving the data captured by Partners to the creation of launch schedules ensuring highest quality of captured data as outlined in the Operational Guidelines
Utilize tools to engage with new partners and track communications


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Information Technology/IT

IT Software - Other

Information Technology

Graduate

Proficient

1

Dublin, County Dublin, Ireland