Overnight Safety & Security Officer

at  Pier Sixty Six

Overview:
South Florida’s beacon of hospitality, Pier Sixty-Six Resort is returning to Fort Lauderdale with an opening date of October 2024. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches resulting in extraordinary experiences. The Resort will assemble over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.
We currently have an opportunity for a well-rounded and seasoned Overnight Safety & Security Attendant to join our Pier Sixty-Six Resort opening team!
Reporting to the Director of Security you will manage and provide the highest degree of professional and courteous service while ensuring the safety and security of all guests, members, associates, visitors and protecting the resort’s assets. The Overnight Safety & Security Attendant will monitor CCTV, fire life safety systems, and duress alarms and patrol all areas of the property.

Responsibilities:

• The Overnight Safety & Security Officer ensures the safety and security of all guests, members, team members, patrons, and visitors.
• Will strive to provide the highest degree of professional and courteous service and protect and care for the assets of Pier Sixty-Six Resort and Spa.
• Adhere to office policies set forth by security management.
• Assist guests to their rooms or assist guests with entry into their rooms according to hotel standards.
• Maintain continual surveillance of resort areas, bordering property, and CCTV systems.
• Always use proper radio etiquette
• Respond to all incidents in a timely manner.
• Ensure all incident reports are completed accurately.
• Respond to emergencies, including medical, security, guest complaints, etc.
• Control all keys within the guidelines established.
• Check all packages and team member bags via the team member entrance/exit, or entrance of the parking areas.
• Maintain awareness of all suspicious persons and escort them off the property if warranted.
• Conduct rounds throughout the resort, paying attention to unsecure areas.
• Receive and process all lost and found items as per procedures established.
• Respond to all guest requests immediately.
• Perform any additional duties as required by management.

Qualifications:

• Professional demeanor appropriate for a luxury environment.
• Proven ability to handle a multitude of tasks in an ever-changing environment.
• First Aid and CPR certifications preferred.
• Knowledge of MS Shift, Key Watcher, SALTO is a plus.
• At least 1 year of progressive experience in a luxury resort or equivalent.
• Able to communicate in the English language. Second language is a plus.
• Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.
• Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).
• High school diploma.

• The Overnight Safety & Security Officer ensures the safety and security of all guests, members, team members, patrons, and visitors.
• Will strive to provide the highest degree of professional and courteous service and protect and care for the assets of Pier Sixty-Six Resort and Spa.
• Adhere to office policies set forth by security management.
• Assist guests to their rooms or assist guests with entry into their rooms according to hotel standards.
• Maintain continual surveillance of resort areas, bordering property, and CCTV systems.
• Always use proper radio etiquette
• Respond to all incidents in a timely manner.
• Ensure all incident reports are completed accurately.
• Respond to emergencies, including medical, security, guest complaints, etc.
• Control all keys within the guidelines established.
• Check all packages and team member bags via the team member entrance/exit, or entrance of the parking areas.
• Maintain awareness of all suspicious persons and escort them off the property if warranted.
• Conduct rounds throughout the resort, paying attention to unsecure areas.
• Receive and process all lost and found items as per procedures established.
• Respond to all guest requests immediately.
• Perform any additional duties as required by management